Refund Policy

Effective Date: 01/12/2025
Website: https://vacancieswithsirnashy.online/
Business Name: Vacancies with Sirnashy

Vacancies with Sirnashy is committed to fair, transparent, and lawful business practises in line with South African consumer law. This Refund Policy explains when refunds may or may not be granted for services purchased on our website.

By making payment for any service on this website, you agree to this Refund Policy.

1. Scope of This Refund Policy

This policy applies to all paid services offered by Vacancies with Sirnashy, including but not limited to:

Paid job advertisements
Featured or promoted job listings
Recruitment or candidate sourcing services
CV-related or employment support services (where applicable)

2. Digital Services and Cooling-Off Period

In terms of section 44 of the Electronic Communications and Transactions Act (ECTA), users may be entitled to a 7-day cooling-off period for certain online transactions.

However, where a service:

Has already commenced,
Has been fully delivered, or
Is time-based or advertising-related (such as job postings that go live immediately),
the cooling-off right may fall away once performance has started, as permitted by law.

3. Non-Refundable Services

Unless otherwise required by law, the following services are non-refundable:

Job advertisements that have already been published
Featured, boosted, or promoted listings once activated
Services that have already been partially or fully delivered
Payments made due to user error (including incorrect job details or category selection)

4. Refunds Due to System or Service Failure

A refund may be considered if:

A paid service was not delivered due to a technical fault on our platform
The job advert was not published or displayed as paid for
The service materially failed to meet the description provided at the time of purchase
In such cases, we may offer:
A full or partial refund, or
A service credit or replacement listing
This will be assessed on a case-by-case basis.

5. Cancellations by Vacancies with Sirnashy

We reserve the right to cancel or remove job advertisements that:

Breach our Terms and Conditions
Contain misleading, discriminatory, or unlawful content
Violate South African labour or employment laws
In such cases, refunds are not guaranteed and will depend on the nature of the breach and whether the service had already commenced.

6. Refund Request Process

To request a refund, users must:

Submit a written request within 7 days of payment
Provide proof of payment and a clear reason for the request
Email the request to: [email protected]
Refund requests submitted after this period may not be considered unless required by law.

7. Refund Method and Timeframes

Approved refunds will:

Be processed using the original payment method where possible
Be issued within 7–14 business days, depending on the payment provider
Bank or payment gateway delays are outside our control.

8. Consumer Rights

Nothing in this Refund Policy limits your rights under:

The Consumer Protection Act 68 of 2008
The Electronic Communications and Transactions Act 25 of 2002
Where there is a conflict between this policy and applicable law, the law will prevail.

9. Changes to This Refund Policy

Vacancies with Sirnashy reserves the right to update or amend this Refund Policy at any time. Any changes will be effective once published on the website.

10. Contact Information

For refund-related enquiries, please contact:

Email: [email protected]
Website: https://vacancieswithsirnashy.online/

Acknowledgement

By purchasing any service from Vacancies with Sirnashy, you acknowledge that you have read, understood, and agree to this Refund Policy.